SEUN OLUOKUN

Technical Support Analyst

About

Detail-oriented IT professional with experience in application development and database management, seeking to leverage software development expertise in release management, CI/CD, and technical troubleshooting within a Release Analyst role. Adept at collaborating with cross-functional teams to optimize deployment processes and maintain software integrity. Passionate about driving seamless software releases through team work and process improvements.

Work

Citi Northern Ireland
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Digital S/W Engineer Analyst

Summary

o Coordinate deployment timelines with cross-functional teams, ensuring all dependencies are accounted for and software deliveries remain on schedule. o Drive release processes within a product line by validating completeness of release items, confirming readiness with key stakeholders, and ensuring smooth execution. o Collaborate with DevOps teams to trigger releases using Release Lifecycle Management (RLM), including hotfix and change management processes. o Monitor and resolve production deployment failures by troubleshooting issues, rewriting failed scripts, or adjusting script sequences to enable successful rollouts. o Maintain precise documentation detailing deployment procedures, unit tests, and the correct sequence of software rollouts to ensure seamless releases.

Citi Northern Ireland
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Application Development Programmer Analyst

Summary

o Developed and maintained deployment schedules by gathering requirements, analyzing dependencies, and aligning deliverables with stakeholders. o Utilized JIRA to efficiently track software change requests, ensuring timely execution of all deployment-related tasks. o Fostered teamwork by effectively communicating deployment expectations, verifying completeness of all items, and mitigating risks in the release cycle. o Adapted to new technologies quickly, gaining hands-on experience with MongoDB and job scheduling using Autosys as part of Citi's transformation toward T-shaped developer skill set. o Thrived in a fast-paced Agile environment by rapidly adjusting to evolving project requirements, managing multiple releases simultaneously, and optimizing deployment workflows.

Volunteer

BCC Promotional Video, Belfast news interview of the City Council Technology Academy
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Volunteer Work

Education

ALTSCHOOL Africa

Software Development Diploma

Belfast City Council

Level 3 Software Development and Project Management Cohort

Ulster University, Northern Ireland

MSc.

Health Promotion & Public Health

University of Lagos, Lagos, Nigeria

BSc.

Medical Physiology

Awards

Faces of UU 2020/2021

Awarded By

Ulster University, Northern Ireland

Third runner-up, Breast Cancer Awareness Pageant

Awarded By

Lagos

Projects

Optimized Data Ingestion for EMEA Scenarios

Summary

Enhanced data consistency by refining reference points across multiple databases, improving analytics reliability.

Rock Paper Scissors Game

Summary

Developed using Java, implementing pattern programming console interface and game logic.

Bank Loan Calculator

Summary

Developed using Java, implementing game logic and algorithmic design.